AOL Bitterness
I had an upsetting night after checking my bank account online. I noticed some weird unauthorized charges on my account, and after doing some research (ie. googling the description), I found out that they were fraudulent charges by TWX*AOL. I have absolutely no association with AOL, but for at least the past few months, they had been charging an inconspicuous amount of $25.90.
I called Wells Fargo and reported the case. Thankfully, the woman on the phone was extremely sympathetic, and it was a relatively short call to file a claim and have a new check card sent to me.
Make sure to take a closer look at your bank statement, guys! I wish I had a bat with me right now.
*Update (10/15): "We have completed our investigation of your recent inquiry and have determined that an error was made on charges to your account. Today we have credited your account ending in XXXX for $XXX.XX and your claim is now final." Woot.*
I called Wells Fargo and reported the case. Thankfully, the woman on the phone was extremely sympathetic, and it was a relatively short call to file a claim and have a new check card sent to me.
Make sure to take a closer look at your bank statement, guys! I wish I had a bat with me right now.
*Update (10/15): "We have completed our investigation of your recent inquiry and have determined that an error was made on charges to your account. Today we have credited your account ending in XXXX for $XXX.XX and your claim is now final." Woot.*
Labels: complaints
posted by Koko at
9:45 PM
2 Comments:
yikes
remember how we're both scared to check our statements? this is why!
Are they going to be able to refund that to you?
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